Sunseeker

Sunseeker Robot Lawnmowers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Robot mower will not start; display shows E01 immediately after power-on
Main Power Supply / Battery Protection Fault
E02
Robot mower stops and displays E02 shortly after leaving the charging station
Charging Station / Dock Communication Fault
E03
Robot mower displays E03 and will not start mowing cycle
Boundary Wire Signal Not Detected
E04
Robot mower shows E04 and stops as soon as the blade motor tries to start
Blade Motor Overload / Stall
E05
Robot mower displays E05 and stops moving, even though the blade still spins
Drive Motor Overcurrent / Wheel Jam
E06
Robot mower shows E06 and refuses to start; often occurs on slopes or uneven ground
Tilt Sensor / Roll-Over Protection Fault
E07
Robot mower displays E07 and stops; often after bumping into obstacles
Lift Sensor / Lifted Mower Detected
E08
Robot mower shows E08 and stops near the boundary wire or charging station
Boundary Signal Interference / Out of Working Area
E09
Robot mower displays E09 and will not charge on the station
Charging Current Fault / Battery Not Charging
E10
Robot mower shows E10 and stops randomly during operation
Temperature Sensor / Overheat Protection Fault
E11
Robot mower displays E11 and refuses to start; often after firmware update or long storage
Main Control Board Communication Error
E12
Robot mower shows E12 and stops near obstacles; bumper seems unresponsive or always triggered
Front Bumper / Collision Sensor Fault
E13
Robot mower displays E13 and stops when reversing or turning
Wheel Encoder / Speed Sensor Fault
E14
Robot mower shows E14 and cannot find or follow the guide wire back to the station
Guide Wire Signal Fault
E15
Robot mower displays E15 and stops when it encounters wet or muddy areas
Wheel Slip / Traction Loss Detected
E16
Robot mower shows E16 and stops with the message related to "Rain" or "Weather"
Rain Sensor Fault
E17
Robot mower displays E17 and cannot connect to the mobile app or Wi‑Fi
Wireless Communication Module Fault
E18
Robot mower shows E18 and stops with a message about "Time" or "Clock"
Real-Time Clock / Scheduler Fault
E19
Robot mower displays E19 and stops with a message about "PIN" or "Security"
Security Lock / PIN Code Error
E20
Robot mower shows E20 and stops with a message about "Obstacle" even when nothing is nearby
Ultrasonic / Obstacle Sensor Fault (if equipped)
Symptom
Robot mower cannot be paired with the remote control or app, but no specific error code is shown
Pairing / Connectivity Issue
Symptom
Robot mower chassis shows signs of cracking or deformation, affecting operation
Structural Chassis Damage
Symptom
Robot mower cuts unevenly, leaving scalped spots and tall patches
Cutting Height Misadjustment / Deck Leveling Issue
Symptom
Robot mower display is blank or very dim, but the mower still seems to operate
Display / HMI Backlight Failure
Symptom
Robot mower does not detect rain and continues mowing in wet conditions
Rain Sensor Non-Response
Symptom
Robot mower does not return to the charging station and stops with low battery in the yard
Homing / Return-to-Base Failure
Symptom
Robot mower does not start at scheduled times but works when started manually
Scheduling / Timer Misconfiguration
Symptom
Robot mower emits a burning smell or excessive heat from the underside
Overheating Motor or Wiring
Symptom
Robot mower frequently gets stuck on small bumps, roots, or edges
Chassis Ground Clearance / Terrain Handling Issue
Symptom
Robot mower is difficult to push manually; wheels feel locked when power is off
Drive Gearbox Binding
Symptom
Robot mower is very noisy while cutting, with rattling or grinding sounds
Blade System Mechanical Noise
Symptom
Robot mower leaves streaks of uncut grass between passes
Dull or Damaged Blades
Symptom
Robot mower leaves tracks or scalps the lawn on slopes
Inappropriate Operation on Steep Slopes
Symptom
Robot mower leaves uncut patches and misses areas of the lawn
Inefficient Navigation / Coverage Pattern Issue
Symptom
Robot mower occasionally runs outside the defined lawn area
Boundary Containment Failure
Symptom
Robot mower occasionally shuts down completely in the middle of the lawn with no error code
Intermittent Power Loss
Symptom
Robot mower runs for a very short time before needing to recharge
Reduced Battery Capacity
Symptom
Robot mower vibrates excessively during operation
Imbalanced Cutting System
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