Philips
Philips Coffee Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Machine will not start a brew cycle, display shows E01 shortly after power on.
Flow Meter Signal Fault
E02
Display shows E02 and brewing stops or does not start; sometimes accompanied by loud pump noise.
Water Circuit Blocked / No Water Detected
E03
Machine shows E03 and stops; brew group does not move to correct position or makes grinding/straining noises.
Brew Group Motor / Drive Blocked
E04
Display shows E04; brew group cannot be removed or inserted; machine may be stuck in mid-cycle position.
Brew Group Positioning Error
E05
Machine displays E05 and stops; often occurs during or after steaming milk or dispensing hot water.
Overheating / Thermoblock Temperature Fault
E06
Display shows E06; grinder does not run or runs briefly then stops; no coffee is dispensed.
Grinder Motor / Jam Fault
E07
Machine shows E07; water leaks internally or into drip tray during brewing; brewing may stop prematurely.
Internal Leak / Overpressure Protection
E08
Display shows E08; machine stops during brewing; pucks are very wet or coffee is weak.
Brew Pressure / Dosing Fault
E09
Machine shows E09; no coffee is dispensed although grinder runs; water may go directly to drip tray.
Brew Valve / Distribution Fault
E10
Display shows E10; milk system does not work correctly or machine aborts milk drinks.
Milk Circuit / Steam System Fault
E11
Machine shows E11; display or buttons may be unresponsive or behave erratically.
User Interface / Communication Error
E12
Display shows E12; machine may not heat water or may shut down shortly after starting.
Heating Circuit Electrical Fault
E13
Machine shows E13; water tank level is not detected correctly, or machine reports no water even when tank is full.
Water Level Detection Fault
E14
Machine shows E14; often associated with abnormal temperature readings or inconsistent heating.
Temperature Sensor (NTC) Fault
E15
Machine shows E15; may shut down unexpectedly or not power up correctly.
Power Supply / Low Voltage Fault
Symptom
Coffee drips very slowly or not at all from the spouts, but the pump can be heard running.
Restricted Coffee Outlet / Brew Path Blockage
Symptom
Coffee is too weak or watery even at maximum strength setting.
Under-Extraction / Low Coffee Dose
Symptom
Coffee is very bitter or burnt-tasting from the Philips coffee maker.
Over-Extraction / High Brew Temperature
Symptom
Coffee temperature is excessively high, causing scalding or burnt taste.
Overheating Brew Circuit
Symptom
Coffee temperature is too low even when the highest temperature setting is selected.
Low Brew Temperature
Symptom
Display or indicator repeatedly shows 'Descale' even after performing a descaling cycle.
Descale Reminder / Sensor Reset Fault
Symptom
Grinder is very loud, squeals, or makes grinding noises different from normal operation.
Mechanical Grinder Noise / Jam
Symptom
Loud knocking or clicking noises from inside the machine when starting or ending a brew cycle.
Brew Group Drive Noise
Symptom
Machine does not power on at all; no lights or display, Philips coffee maker appears completely dead.
No Power / Dead Appliance
Symptom
Machine turns off by itself during brewing or shortly after starting.
Unexpected Shutdown / Overcurrent Protection
Symptom
Milk froth is very poor, flat, or mostly liquid when using the Philips milk system.
Poor Milk Frothing Performance
Symptom
Milk system does not draw milk from the container; only steam or hot water comes out.
Milk Suction Failure
Symptom
Philips coffee maker constantly asks to 'Empty drip tray' even when the tray is empty.
Drip Tray Level Detection Fault
Symptom
Philips coffee maker displays 'Add beans' or indicates empty hopper even when beans are present.
Bean Detection / Grinder Feed Issue
Symptom
Philips coffee maker does not respond to touch inputs or buttons intermittently.
Unresponsive Control Panel
Symptom
Philips coffee maker frequently shows 'Empty grounds container' even when it has just been emptied.
Grounds Container Detection Fault
Symptom
Philips coffee maker leaks water under the machine during or after brewing.
Base Leak / Internal Hose or Seal Failure
Symptom
Philips coffee maker powers on but will not start brewing when the start button is pressed.
Start Command / Safety Interlock Fault
Symptom
Philips coffee maker vibrates excessively or moves on the countertop during brewing.
Excessive Vibration
Symptom
Philips drip coffee maker (filter type) overflows from the filter basket during brewing.
Filter Basket Overflow
Symptom
Philips drip coffee maker brews extremely slowly or stops mid-brew.
Restricted Water Flow in Drip Coffee Maker
Symptom
Pump is very loud or makes rattling noises during brewing on the Philips coffee maker.
Noisy Pump / Cavitation
Symptom
Steam or hot water leaks from around the steam wand base or LatteGo connector.
Steam Circuit Leak
Symptom
Strong burnt smell or smoke coming from the Philips coffee maker during operation.
Overheating / Electrical Burning
Symptom
Unpleasant moldy or rancid smell from the Philips coffee maker, especially around the spouts or drip tray.
Hygiene / Biofilm Contamination
Symptom
Used coffee grounds container fills with loose, muddy grounds instead of firm pucks.
Improper Puck Formation
Symptom
Water leaking from around the water tank area on the back or side of the Philips coffee maker.
Water Tank Interface Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Machine will not start a brew cycle, display shows E01 shortly after power on.
|
Flow Meter Signal Fault | View Details |
| E02 |
Display shows E02 and brewing stops or does not start; sometimes accompanied by loud pump noise.
|
Water Circuit Blocked / No Water Detected | View Details |
| E03 |
Machine shows E03 and stops; brew group does not move to correct position or makes grinding/straining noises.
|
Brew Group Motor / Drive Blocked | View Details |
| E04 |
Display shows E04; brew group cannot be removed or inserted; machine may be stuck in mid-cycle position.
|
Brew Group Positioning Error | View Details |
| E05 |
Machine displays E05 and stops; often occurs during or after steaming milk or dispensing hot water.
|
Overheating / Thermoblock Temperature Fault | View Details |
| E06 |
Display shows E06; grinder does not run or runs briefly then stops; no coffee is dispensed.
|
Grinder Motor / Jam Fault | View Details |
| E07 |
Machine shows E07; water leaks internally or into drip tray during brewing; brewing may stop prematurely.
|
Internal Leak / Overpressure Protection | View Details |
| E08 |
Display shows E08; machine stops during brewing; pucks are very wet or coffee is weak.
|
Brew Pressure / Dosing Fault | View Details |
| E09 |
Machine shows E09; no coffee is dispensed although grinder runs; water may go directly to drip tray.
|
Brew Valve / Distribution Fault | View Details |
| E10 |
Display shows E10; milk system does not work correctly or machine aborts milk drinks.
|
Milk Circuit / Steam System Fault | View Details |
| E11 |
Machine shows E11; display or buttons may be unresponsive or behave erratically.
|
User Interface / Communication Error | View Details |
| E12 |
Display shows E12; machine may not heat water or may shut down shortly after starting.
|
Heating Circuit Electrical Fault | View Details |
| E13 |
Machine shows E13; water tank level is not detected correctly, or machine reports no water even when tank is full.
|
Water Level Detection Fault | View Details |
| E14 |
Machine shows E14; often associated with abnormal temperature readings or inconsistent heating.
|
Temperature Sensor (NTC) Fault | View Details |
| E15 |
Machine shows E15; may shut down unexpectedly or not power up correctly.
|
Power Supply / Low Voltage Fault | View Details |
| – |
Coffee drips very slowly or not at all from the spouts, but the pump can be heard running.
|
Restricted Coffee Outlet / Brew Path Blockage | View Details |
| – |
Coffee is too weak or watery even at maximum strength setting.
|
Under-Extraction / Low Coffee Dose | View Details |
| – |
Coffee is very bitter or burnt-tasting from the Philips coffee maker.
|
Over-Extraction / High Brew Temperature | View Details |
| – |
Coffee temperature is excessively high, causing scalding or burnt taste.
|
Overheating Brew Circuit | View Details |
| – |
Coffee temperature is too low even when the highest temperature setting is selected.
|
Low Brew Temperature | View Details |
| – |
Display or indicator repeatedly shows 'Descale' even after performing a descaling cycle.
|
Descale Reminder / Sensor Reset Fault | View Details |
| – |
Grinder is very loud, squeals, or makes grinding noises different from normal operation.
|
Mechanical Grinder Noise / Jam | View Details |
| – |
Loud knocking or clicking noises from inside the machine when starting or ending a brew cycle.
|
Brew Group Drive Noise | View Details |
| – |
Machine does not power on at all; no lights or display, Philips coffee maker appears completely dead.
|
No Power / Dead Appliance | View Details |
| – |
Machine turns off by itself during brewing or shortly after starting.
|
Unexpected Shutdown / Overcurrent Protection | View Details |
| – |
Milk froth is very poor, flat, or mostly liquid when using the Philips milk system.
|
Poor Milk Frothing Performance | View Details |
| – |
Milk system does not draw milk from the container; only steam or hot water comes out.
|
Milk Suction Failure | View Details |
| – |
Philips coffee maker constantly asks to 'Empty drip tray' even when the tray is empty.
|
Drip Tray Level Detection Fault | View Details |
| – |
Philips coffee maker displays 'Add beans' or indicates empty hopper even when beans are present.
|
Bean Detection / Grinder Feed Issue | View Details |
| – |
Philips coffee maker does not respond to touch inputs or buttons intermittently.
|
Unresponsive Control Panel | View Details |
| – |
Philips coffee maker frequently shows 'Empty grounds container' even when it has just been emptied.
|
Grounds Container Detection Fault | View Details |
| – |
Philips coffee maker leaks water under the machine during or after brewing.
|
Base Leak / Internal Hose or Seal Failure | View Details |
| – |
Philips coffee maker powers on but will not start brewing when the start button is pressed.
|
Start Command / Safety Interlock Fault | View Details |
| – |
Philips coffee maker vibrates excessively or moves on the countertop during brewing.
|
Excessive Vibration | View Details |
| – |
Philips drip coffee maker (filter type) overflows from the filter basket during brewing.
|
Filter Basket Overflow | View Details |
| – |
Philips drip coffee maker brews extremely slowly or stops mid-brew.
|
Restricted Water Flow in Drip Coffee Maker | View Details |
| – |
Pump is very loud or makes rattling noises during brewing on the Philips coffee maker.
|
Noisy Pump / Cavitation | View Details |
| – |
Steam or hot water leaks from around the steam wand base or LatteGo connector.
|
Steam Circuit Leak | View Details |
| – |
Strong burnt smell or smoke coming from the Philips coffee maker during operation.
|
Overheating / Electrical Burning | View Details |
| – |
Unpleasant moldy or rancid smell from the Philips coffee maker, especially around the spouts or drip tray.
|
Hygiene / Biofilm Contamination | View Details |
| – |
Used coffee grounds container fills with loose, muddy grounds instead of firm pucks.
|
Improper Puck Formation | View Details |
| – |
Water leaking from around the water tank area on the back or side of the Philips coffee maker.
|
Water Tank Interface Leak | View Details |
No matching codes found
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