Café Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker stops producing ice; display shows E1 and unit may shut down shortly after startup.
Evaporator Thermistor Failure
E10
E10 error; ice maker may start a cycle but fail to harvest ice from the evaporator plate.
Harvest Motor / Ice Sweep Fault
E11
E11 error; unit may overfill or underfill the ice bin, or stop production prematurely.
Optical Ice Level Sensor Fault
E12
E12 error; unit may shut down or run erratically, sometimes accompanied by other random error codes.
Main Control Board Communication / Internal Fault
E13
E13 error; unit may leak internally or shut down due to detected water in the base.
Drain / Leak Detection Fault
E14
E14 error; unit may not respond to button presses or display may be frozen.
User Interface / Touch Control Fault
E15
E15 error; unit may run but produce very small or misshapen ice, or shut down on freeze cycle.
Evaporator Plate Temperature / Freeze Time Fault
E16
E16 error; unit may not drain meltwater or cleaning solution, leading to standing water in the sump.
Drain Pump / Drain Cycle Fault
E17
E17 error; unit may shut down shortly after startup with minimal compressor run time.
High Pressure / Condenser Overheat Protection
E18
E18 error; unit may not enter or complete a cleaning cycle.
Cleaning Cycle / Mode Fault
E2
Ice maker displays E2 and stops ice production; unit may still power on and circulate water.
Bin Thermistor / Ice Level Sensor Failure
E3
E3 error on display; ice maker may run briefly then shut down, often with no ice production.
Ambient / Cabinet Thermistor Failure
E4
E4 error appears; unit may not cool properly and ice production is minimal or absent.
High Temperature / Overheat Condition
E5
E5 error; ice maker may fill with water but fails to form or harvest ice properly.
Water System / Water Level Sensor Fault
E6
E6 error; unit may not circulate water over the evaporator, and no ice is produced.
Recirculation Pump Failure
E7
E7 error; ice maker may not fill with water, and reservoir remains empty.
Water Inlet Valve / Fill Fault
E8
E8 error; unit may be noisy and fail to cool or produce ice.
Evaporator Fan Motor Failure
E9
E9 error; compressor may not start, and unit remains warm with no ice production.
Compressor Start / Inverter Fault
Symptom
Door or bin does not close properly, causing warm air infiltration and frost.
Door / Bin Alignment Issue
Symptom
Ice cubes are oversized, fused together, or form large slabs.
Overfreezing / Overfill Condition
Symptom
Ice cubes or nuggets are too small, thin, or melt quickly in the bin.
Poor Ice Quality – Thin or Soft Ice
Symptom
Ice has a bad taste or odor (chemical, musty, or metallic).
Contaminated Ice / Taste and Odor Issue
Symptom
Ice maker cycles on and off frequently without producing much ice.
Short Cycling
Symptom
Ice maker emits a burning smell or shows signs of overheating.
Electrical Overheating / Component Failure
Symptom
Ice maker freezes up with heavy frost or ice buildup on the evaporator and surrounding parts.
Evaporator Icing / Defrost Failure
Symptom
Ice maker interior light (if equipped) does not work, but unit otherwise operates normally.
Interior Lighting Failure
Symptom
Ice maker is leaking water onto the floor from the front or bottom.
External Water Leak
Symptom
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
Excessive Operational Noise
Symptom
Ice maker not producing any ice at all (no error code displayed).
No Ice Production – General Failure
Symptom
Ice maker powers on but will not start a cycle when commanded.
No Start / Control Logic Fault
Symptom
Ice maker produces hollow cubes or nuggets with large holes.
Hollow Ice Formation
Symptom
Ice maker produces ice very slowly; bin never fills to normal level.
Reduced Ice Production
Symptom
Ice maker runs continuously and does not shut off even when bin is full.
Ice Level Sensing Failure – Overproduction
Symptom
Ice maker shuts off too early; bin is only partially full when production stops.
Ice Level Sensing Failure – Underproduction
Symptom
Ice maker trips the circuit breaker or GFCI when it starts.
Electrical Short or Ground Fault
Symptom
Ice maker vibrates excessively or rattles the surrounding cabinetry.
Excessive Vibration
Symptom
Ice maker will not power on at all (no lights, no sounds).
No Power / Dead Unit
Symptom
Loud banging or knocking noise when the ice maker cycles.
Mechanical Impact / Ice Drop Noise
Symptom
Visible mold, slime, or algae inside the ice maker or bin.
Biological Contamination
Symptom
Water pooling inside the ice maker cabinet or in the ice bin.
Internal Leak / Poor Drainage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker stops producing ice; display shows E1 and unit may shut down shortly after startup.
|
Evaporator Thermistor Failure | View Details |
| E10 |
E10 error; ice maker may start a cycle but fail to harvest ice from the evaporator plate.
|
Harvest Motor / Ice Sweep Fault | View Details |
| E11 |
E11 error; unit may overfill or underfill the ice bin, or stop production prematurely.
|
Optical Ice Level Sensor Fault | View Details |
| E12 |
E12 error; unit may shut down or run erratically, sometimes accompanied by other random error codes.
|
Main Control Board Communication / Internal Fault | View Details |
| E13 |
E13 error; unit may leak internally or shut down due to detected water in the base.
|
Drain / Leak Detection Fault | View Details |
| E14 |
E14 error; unit may not respond to button presses or display may be frozen.
|
User Interface / Touch Control Fault | View Details |
| E15 |
E15 error; unit may run but produce very small or misshapen ice, or shut down on freeze cycle.
|
Evaporator Plate Temperature / Freeze Time Fault | View Details |
| E16 |
E16 error; unit may not drain meltwater or cleaning solution, leading to standing water in the sump.
|
Drain Pump / Drain Cycle Fault | View Details |
| E17 |
E17 error; unit may shut down shortly after startup with minimal compressor run time.
|
High Pressure / Condenser Overheat Protection | View Details |
| E18 |
E18 error; unit may not enter or complete a cleaning cycle.
|
Cleaning Cycle / Mode Fault | View Details |
| E2 |
Ice maker displays E2 and stops ice production; unit may still power on and circulate water.
|
Bin Thermistor / Ice Level Sensor Failure | View Details |
| E3 |
E3 error on display; ice maker may run briefly then shut down, often with no ice production.
|
Ambient / Cabinet Thermistor Failure | View Details |
| E4 |
E4 error appears; unit may not cool properly and ice production is minimal or absent.
|
High Temperature / Overheat Condition | View Details |
| E5 |
E5 error; ice maker may fill with water but fails to form or harvest ice properly.
|
Water System / Water Level Sensor Fault | View Details |
| E6 |
E6 error; unit may not circulate water over the evaporator, and no ice is produced.
|
Recirculation Pump Failure | View Details |
| E7 |
E7 error; ice maker may not fill with water, and reservoir remains empty.
|
Water Inlet Valve / Fill Fault | View Details |
| E8 |
E8 error; unit may be noisy and fail to cool or produce ice.
|
Evaporator Fan Motor Failure | View Details |
| E9 |
E9 error; compressor may not start, and unit remains warm with no ice production.
|
Compressor Start / Inverter Fault | View Details |
| – |
Door or bin does not close properly, causing warm air infiltration and frost.
|
Door / Bin Alignment Issue | View Details |
| – |
Ice cubes are oversized, fused together, or form large slabs.
|
Overfreezing / Overfill Condition | View Details |
| – |
Ice cubes or nuggets are too small, thin, or melt quickly in the bin.
|
Poor Ice Quality – Thin or Soft Ice | View Details |
| – |
Ice has a bad taste or odor (chemical, musty, or metallic).
|
Contaminated Ice / Taste and Odor Issue | View Details |
| – |
Ice maker cycles on and off frequently without producing much ice.
|
Short Cycling | View Details |
| – |
Ice maker emits a burning smell or shows signs of overheating.
|
Electrical Overheating / Component Failure | View Details |
| – |
Ice maker freezes up with heavy frost or ice buildup on the evaporator and surrounding parts.
|
Evaporator Icing / Defrost Failure | View Details |
| – |
Ice maker interior light (if equipped) does not work, but unit otherwise operates normally.
|
Interior Lighting Failure | View Details |
| – |
Ice maker is leaking water onto the floor from the front or bottom.
|
External Water Leak | View Details |
| – |
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
|
Excessive Operational Noise | View Details |
| – |
Ice maker not producing any ice at all (no error code displayed).
|
No Ice Production – General Failure | View Details |
| – |
Ice maker powers on but will not start a cycle when commanded.
|
No Start / Control Logic Fault | View Details |
| – |
Ice maker produces hollow cubes or nuggets with large holes.
|
Hollow Ice Formation | View Details |
| – |
Ice maker produces ice very slowly; bin never fills to normal level.
|
Reduced Ice Production | View Details |
| – |
Ice maker runs continuously and does not shut off even when bin is full.
|
Ice Level Sensing Failure – Overproduction | View Details |
| – |
Ice maker shuts off too early; bin is only partially full when production stops.
|
Ice Level Sensing Failure – Underproduction | View Details |
| – |
Ice maker trips the circuit breaker or GFCI when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Ice maker vibrates excessively or rattles the surrounding cabinetry.
|
Excessive Vibration | View Details |
| – |
Ice maker will not power on at all (no lights, no sounds).
|
No Power / Dead Unit | View Details |
| – |
Loud banging or knocking noise when the ice maker cycles.
|
Mechanical Impact / Ice Drop Noise | View Details |
| – |
Visible mold, slime, or algae inside the ice maker or bin.
|
Biological Contamination | View Details |
| – |
Water pooling inside the ice maker cabinet or in the ice bin.
|
Internal Leak / Poor Drainage | View Details |
No matching codes found
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