New World
New World Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
Door Lock Circuit Fault
E02
Washer-dryer does not fill with water; cycle stops early and E02 is displayed.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer will not drain; drum remains full of water and E03 appears on the display.
Drain Pump Timeout / Drain Fault
E04
Washer-dryer overfills or shows E04 shortly after starting; water may be visible in the door glass above normal level.
Overfill / Water Level Sensor Fault
E05
Washer-dryer does not heat water during wash; cycles take longer than normal and E05 is displayed.
Wash Heater Circuit Fault
E06
Washer-dryer fails to spin; drum may turn slowly but never reaches full spin speed and E06 appears.
Motor Tachometer / Speed Sensor Fault
E07
Washer-dryer stops mid-cycle and displays E07; drum may not turn at all.
Motor Drive Circuit Fault
E08
Washer-dryer shows E08 and will not start drying; drum may tumble but no heat is produced.
Dryer Heater Circuit Fault
E09
Washer-dryer displays E09 and stops; often associated with tripping the household breaker or no power-up after a fault.
Power Supply / Control Board Fault
E10
Washer-dryer shows E10 and will not start; often accompanied by no water intake or immediate abort of cycle.
Water Supply / Inlet Detection Fault
E11
Washer-dryer stops during drying cycle and displays E11; clothes remain damp.
Dryer Temperature Sensor / NTC Fault
E12
Washer-dryer displays E12 and drying performance is poor; cycle may end quickly with clothes still wet.
Dryer Airflow / Fan Fault
E13
Washer-dryer shows E13 and may stop with water in the base tray; sometimes accompanied by an internal leak.
Anti-Flood / Leak Detection Fault
E14
Washer-dryer displays E14 and will not start; control panel may be unresponsive or partially functional.
User Interface / Control Panel Communication Fault
E15
Washer-dryer shows E15 and door remains locked at the end of the cycle.
Door Unlock Fault
E16
Washer-dryer displays E16 and stops; often associated with excessive foam in the drum.
Excessive Foam / Suds Detection Fault
E17
Washer-dryer shows E17 and will not spin; display may indicate unbalanced load.
Unbalanced Load / Spin Protection Fault
E18
Washer-dryer displays E18 and stops; often associated with a blocked pump or slow drain.
Drain Time Exceeded / Partial Blockage
E19
Washer-dryer shows E19 and may stop heating or drying; sometimes intermittent.
Relay / Triac Stuck or Open Fault
E20
Washer-dryer displays E20 and may stop with water in the drum or fail to start spin.
General Drain / Pump System Fault
Symptom
Control knob or buttons on the washer-dryer are unresponsive or intermittent.
User Interface Mechanical/Electrical Fault
Symptom
Display shows random characters or flickers; machine may still run.
Display / UI Power Fault
Symptom
Drying cycle runs but clothes remain damp or only slightly warm.
Poor Drying Performance
Symptom
Drying cycle stops quickly with clothes still wet; machine may think load is dry.
Auto-Dry Sensor Malfunction
Symptom
Washer-dryer combo will not power on at all; no lights or display.
No Power / Dead Appliance
Symptom
Washer-dryer door will not open at end of cycle; no error code displayed.
Door Stuck Closed / Mechanical Jam
Symptom
Washer-dryer emits a burning smell during operation.
Overheating / Electrical or Mechanical Friction
Symptom
Washer-dryer fills with water but drum does not turn during wash or spin; humming noise from motor area.
Drum Not Turning / Motor Drive Failure
Symptom
Washer-dryer is extremely noisy during spin; banging or rumbling sounds from drum area.
Excessive Noise / Drum Bearing or Suspension Fault
Symptom
Washer-dryer leaves clothes very wet at the end of the cycle; spin seems weak or short.
Poor Spin Performance
Symptom
Washer-dryer leaves detergent or softener residues on clothes or in the drawer.
Poor Rinsing / Dispenser Blockage
Symptom
Washer-dryer produces a musty or mouldy smell from the drum or during drying.
Odour / Biofilm and Lint Build-Up
Symptom
Washer-dryer stops mid-cycle without draining or spinning; lights may remain on.
Program Interruption / Control Logic Fault
Symptom
Washer-dryer takes excessively long to complete cycles; time remaining may increase during operation.
Extended Cycle Time / Heating or Drain Inefficiency
Symptom
Washer-dryer vibrates excessively or walks across the floor during spin.
Excessive Vibration / Installation or Suspension Issue
Symptom
Water leaking from the front of the washer-dryer, often around the door area.
Front Leak / Door Seal or Dispenser Leak
Symptom
Water leaking from the rear or underneath the washer-dryer.
Rear/Base Leak / Hose or Pump Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
|
Door Lock Circuit Fault | View Details |
| E02 |
Washer-dryer does not fill with water; cycle stops early and E02 is displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer-dryer will not drain; drum remains full of water and E03 appears on the display.
|
Drain Pump Timeout / Drain Fault | View Details |
| E04 |
Washer-dryer overfills or shows E04 shortly after starting; water may be visible in the door glass above normal level.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer-dryer does not heat water during wash; cycles take longer than normal and E05 is displayed.
|
Wash Heater Circuit Fault | View Details |
| E06 |
Washer-dryer fails to spin; drum may turn slowly but never reaches full spin speed and E06 appears.
|
Motor Tachometer / Speed Sensor Fault | View Details |
| E07 |
Washer-dryer stops mid-cycle and displays E07; drum may not turn at all.
|
Motor Drive Circuit Fault | View Details |
| E08 |
Washer-dryer shows E08 and will not start drying; drum may tumble but no heat is produced.
|
Dryer Heater Circuit Fault | View Details |
| E09 |
Washer-dryer displays E09 and stops; often associated with tripping the household breaker or no power-up after a fault.
|
Power Supply / Control Board Fault | View Details |
| E10 |
Washer-dryer shows E10 and will not start; often accompanied by no water intake or immediate abort of cycle.
|
Water Supply / Inlet Detection Fault | View Details |
| E11 |
Washer-dryer stops during drying cycle and displays E11; clothes remain damp.
|
Dryer Temperature Sensor / NTC Fault | View Details |
| E12 |
Washer-dryer displays E12 and drying performance is poor; cycle may end quickly with clothes still wet.
|
Dryer Airflow / Fan Fault | View Details |
| E13 |
Washer-dryer shows E13 and may stop with water in the base tray; sometimes accompanied by an internal leak.
|
Anti-Flood / Leak Detection Fault | View Details |
| E14 |
Washer-dryer displays E14 and will not start; control panel may be unresponsive or partially functional.
|
User Interface / Control Panel Communication Fault | View Details |
| E15 |
Washer-dryer shows E15 and door remains locked at the end of the cycle.
|
Door Unlock Fault | View Details |
| E16 |
Washer-dryer displays E16 and stops; often associated with excessive foam in the drum.
|
Excessive Foam / Suds Detection Fault | View Details |
| E17 |
Washer-dryer shows E17 and will not spin; display may indicate unbalanced load.
|
Unbalanced Load / Spin Protection Fault | View Details |
| E18 |
Washer-dryer displays E18 and stops; often associated with a blocked pump or slow drain.
|
Drain Time Exceeded / Partial Blockage | View Details |
| E19 |
Washer-dryer shows E19 and may stop heating or drying; sometimes intermittent.
|
Relay / Triac Stuck or Open Fault | View Details |
| E20 |
Washer-dryer displays E20 and may stop with water in the drum or fail to start spin.
|
General Drain / Pump System Fault | View Details |
| – |
Control knob or buttons on the washer-dryer are unresponsive or intermittent.
|
User Interface Mechanical/Electrical Fault | View Details |
| – |
Display shows random characters or flickers; machine may still run.
|
Display / UI Power Fault | View Details |
| – |
Drying cycle runs but clothes remain damp or only slightly warm.
|
Poor Drying Performance | View Details |
| – |
Drying cycle stops quickly with clothes still wet; machine may think load is dry.
|
Auto-Dry Sensor Malfunction | View Details |
| – |
Washer-dryer combo will not power on at all; no lights or display.
|
No Power / Dead Appliance | View Details |
| – |
Washer-dryer door will not open at end of cycle; no error code displayed.
|
Door Stuck Closed / Mechanical Jam | View Details |
| – |
Washer-dryer emits a burning smell during operation.
|
Overheating / Electrical or Mechanical Friction | View Details |
| – |
Washer-dryer fills with water but drum does not turn during wash or spin; humming noise from motor area.
|
Drum Not Turning / Motor Drive Failure | View Details |
| – |
Washer-dryer is extremely noisy during spin; banging or rumbling sounds from drum area.
|
Excessive Noise / Drum Bearing or Suspension Fault | View Details |
| – |
Washer-dryer leaves clothes very wet at the end of the cycle; spin seems weak or short.
|
Poor Spin Performance | View Details |
| – |
Washer-dryer leaves detergent or softener residues on clothes or in the drawer.
|
Poor Rinsing / Dispenser Blockage | View Details |
| – |
Washer-dryer produces a musty or mouldy smell from the drum or during drying.
|
Odour / Biofilm and Lint Build-Up | View Details |
| – |
Washer-dryer stops mid-cycle without draining or spinning; lights may remain on.
|
Program Interruption / Control Logic Fault | View Details |
| – |
Washer-dryer takes excessively long to complete cycles; time remaining may increase during operation.
|
Extended Cycle Time / Heating or Drain Inefficiency | View Details |
| – |
Washer-dryer vibrates excessively or walks across the floor during spin.
|
Excessive Vibration / Installation or Suspension Issue | View Details |
| – |
Water leaking from the front of the washer-dryer, often around the door area.
|
Front Leak / Door Seal or Dispenser Leak | View Details |
| – |
Water leaking from the rear or underneath the washer-dryer.
|
Rear/Base Leak / Hose or Pump Leak | View Details |
No matching codes found
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